| A |
| Abandoned vehicles |
Report an abandoned vehicle.
District, borough or city councils remove abandoned vehicles, or, if the vehicle
is causing an obstruction or considered to be dangerous, the police.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01553 616335
Other District Councils For Norfolk police: 0845 4564567
|
| Accommodation |
Information on hostels, housing with care and residential homes. See also
Council housing, Homelessness,
Houses in multiple occupation and lodgings,
Rented housing (private).
Norfolk County Council: 0844 800 8014
|
| Addiction |
Norfolk County Council can put you in touch with support and self help groups. Our Drug
and Alcohol Action team commissions services across the county. People worried about their
own or someone else's substance misuse can also log on to www.nordat.org.uk
Norfolk County Council: 0844 800 8014
|
| Adoption |
Find out more about adopting a child.
Norfolk County Council: 01603 617796
|
| Adult and community education |
Learn more about a subject in order to improve your job prospects or for the pure pleasure
of learning. Norfolk County Council offers a wide range of learning opportunities.
Norfolk County Council: 0844 800 8002
|
| Adult protection |
Norfolk County Council protects vulnerable adults at risk of financial, physical or other abuse.
Norfolk County Council: 0844 800 8014
|
| Adult Social Services |
Every year Norfolk County Council works with partners to care for and support more than 35,000
vulnerable adults in Norfolk.
Norfolk County Council: 0844 800 8014
|
| Air quality |
District councils monitor air quality, including dust and odours.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616661
Other District Councils
Norfolk County Council: 0844 800 8014
|
| Alarms for older and disabled people |
District councils provide care alarms.
Great Yarmouth Borough Council (Yare Care): 01493 85278
Borough Council of King's Lynn and West Norfolk: 01553 760671
|
| Allotments |
Some parish, town or district councils offer hire of allotments.
Borough Council of King's Lynn and West Norfolk: 01553 616200
Great Yarmouth and Gorleston Allotment Holders Association: 01493 663235
Other District Councils |
| Animal licences |
District councils manage pet animal, zoo and boarding kennel licences.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Archaeology |
Norfolk County Council's Museums and Archaeology Service promotes archaeology through the care and
interpretation of the county collection. We also conserve, interpret and provide information and advice
on Norfolk's historic environment. Norfolk Property Services (NPS), a company owned by the County Council,
undertakes surveys and excavations. See also Historic buildings.
Norfolk County Council: 0844 800 8020
Other District Councils |
| Archives |
Norfolk County Council's Norfolk Record Office collects and preserves records of historical significance
for the county of Norfolk and makes them accessible to everyone.
Norfolk County Council: 01603 222599
|
| Arts and entertainment |
Norfolk County Council supports the development of arts in the county through the work of the Norfolk Arts
Service. Contact us for information and advice on grant aid.
Norfolk County Council: 0844 800 8020
|
| Arts and entertainment venues |
Norfolk County Council supports some venues, and district councils run many arts and entertainment venues.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846550
Borough Council of King's Lynn and West Norfolk:
King's Lynn Corn Exchange and King's Lynn Arts Centre: 01553 764864
Princess Theatre, Hunstanton: 01485 532252
Other District Councils |
| Asylum seekers |
Information and support for people seeking asylum.
Norfolk County Council: 0844 800 8014
|
| Attendance and truancy |
Norfolk County Council's Attendance teams make sure Norfolk pupils attend school regularly.
Norfolk County Council: 0844 800 8001
|
| B |
| Beach safety |
District councils give advice on beach safety.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01485 535150
Other District Councils |
| Benefits - direct payments |
Norfolk County Council can give some people money to arrange their own social care. Call us to find out
how to apply for direct payments.
Norfolk County Council: 0844 800 8014
|
| Benefit fraud |
If you suspect someone of benefit fraud, call the anonymous benefit fraud hotlines run by the district
councils.
Great Yarmouth Borough Council: 0800 0282919
Borough Council of King's Lynn and West Norfolkl: 0800 281879
Other District Councils |
| Blue Badge scheme |
People who are registered blind or have severe walking difficulties can apply for a Blue Badge from Norfolk
County Council which gives vehicles they or their carers use priority parking in England and abroad. You
can also apply for a Blue Badge on our website.
Norfolk County Council: 0844 800 8014
Other District Councils |
| Building alterations, control services and regulations |
To find out if you need building control permission for alterations on your home, contact your district council.
See also Historic buildings.
Great Yarmouth Borough Council: 01493 846396
Borough Council of King's Lynn and West Norfolk: 01553 616581
Other District Councils |
| Bus passes |
Contact your district council to apply for a concessionary bus pass. School transport and Park & Ride passes
are dealt with by Norfolk County Council. You can buy a Park & Ride season ticket on our website.
Norfolk County Council: 0844 800 8003
Great Yarmouth Borough Council: 01493 846266
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Bus routes and timetables |
For information on routes and timetables, contact Traveline: www.travelineeastanglia.org.uk 0870 608 2 608
|
| Business advice |
Norfolk County Council's Trading Standards team offers information and advice to businesses in Norfolk. District
councils also offer business advice.
Norfolk County Council: 0844 800 8013
Great Yarmouth Borough Council: 01493 846108
Other District Councils |
| Business development |
Norfolk County Council's Economic Development Unit works to support Norfolk's economy, retaining jobs and
encouraging business investment and growth.
Norfolk County Council: 0844 800 8020
|
| Business rates |
District councils collect business rates.
Great Yarmouth Borough Council: 01493 846247
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| C |
| Car parking |
For information about parking your car, contact the local district or borough council. Some car parks are owned by
town or parish councils. See also
Blue Badge scheme.
See Park & Ride.
Great Yarmouth Borough Council: 01493 846358
Borough Council of King's Lynn and West Norfolk: 01553 616222
Other District Councils |
| Carer support |
Norfolk County Council is a member of the Carers Partnership, committed to helping carers get the support they need.
Crossroads carers helpline: 0808 808 9876
|
| Cemeteries and cremtoria |
District and parish councils are responsible for cemeteries and crematoria.
Great Yarmouth Borough Council: 01493 441974
Borough Council of King's Lynn and West Norfolk: 01553 630533
Other District Councils |
| Childcare |
Contact Norfolk County Council's Childcare Information team for details of day nurseries, registered childminders,
playgroups, out-of-school clubs, play schemes, creches and parent and toddler groups.
Norfolk County Council: 01603 622292
Other District Councils |
| Children's Services |
Norfolk County Council is responsible for early years and childcare provision, schools, children and younger people
in care, adoption, fostering, child protection and the Youth and Community Service.
See also Fostering, Adoption,
Childcare.
Norfolk County Council Education and schools: 0844 800 8001
Social Care 0844 800 8014
|
| Commercial waste disposal |
District councils collect waste. Norfolk County Council offers advice about recycling and reducing business waste.
Norfolk County Council: 0844 800 8004
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01553 616760
Other District Councils |
| Community safety |
| Complaints about your council |
Each council has a policy for dealing with complaints.
Norfolk County Council: Start by contacting the relevant service. You can also make a complaint online
at www.norfolk.gov.uk
Great Yarmouth Borough Council: Start by contacting the relevant service.
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Conservation |
Norfolk County Council is committed to the conservation of our countryside. We work in partnership with
voluntary and statutory conservation agencies, public and private sector land managers and volunteers.
We give advice on conservation planting and can sometimes provide grants. We also work with other
organisations to safeguard historic buildings.
The district councils are also responsible for conserving and improving the built and natural
environment. See also Historic buildings.
Norfolk County Council: 01603 222770
Great Yarmouth Borough Council: 01493 846419
Borough Council of King's Lynn and West Norfolk: 01553 616238
Other District Councils |
| Consultations |
The website www.yournorfolkyoursay.org has details of consultations happening in your area and how we have
taken your views into account.
Norfolk County Council: 0844 800 8010
Great Yarmouth Borough Council: 01493 846168
Borough Council of King's Lynn and West Norfolk: 01553 616732
Other District Councils |
| Consumer advice and protection |
Norfolk County Council's Trading Standards team offers consumer advice and information, working in partnership
with Consumer Direct. We deal with doorstep rogue traders and complaints about under-age sales of
products such as alcohol and cigarettes.
Consumer Direct 08454 040506
|
| Contaminated land |
District councils register contaminated land.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Council housing |
For services related to council housing, please contact your district council or housing association.
See also Housing benefit.
Great Yarmouth Borough Council: 01493 856100
Housing repairs: 01493 846381
Emergency repairs: (out of hours 5pm to 9am only) 01493 330369
HomeSelect (apply for housing): 01493 846140
Borough Council of King's Lynn and West Norfolk:
West Norfolk Homechoice: 01553 616678
Other District Councils |
| Council Information Centres |
The county and district councils provide one-stop Council Information Centres in Norfolk. At these
centres you can get face-to-face information and advice from our helpful staff about county, district
council and police services as well as information about some other local services.
The centres are in Aylsham, Dereham, Diss, Downham Market, Fakenham, Gorleston, King's Lynn,
Norwich and Wroxham.
Norfolk County Council: 0844 800 8020
|
| Council tax payments and benefits |
If you have a query about paying your council tax or whether you are eligible for council tax
benefit, please contact your district council.
Great Yarmouth Borough Council: 01493 846244
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Councillors |
For information on your elected parish district and county councillors, please contact the relevant council.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846325
Borough Council of King's Lynn and West Norfolk: 01553 616327
Other District Councils Parish and town councils: 0844 800 8020
|
| Cycling |
Norfolk County Council is trying to increase cycle use. Please contact us to find out more. To report cyclists
using pavements please contact the police.
Norfolk County Council: 01603 222143
Norfolk police: 0845 4564567
|
| D |
| Data protection |
For information on how each council uses personal information and how you can access information about yourself.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846132
Borough Council of King's Lynn and West Norfolk: 01553 616512
Other District Councils |
| Disability advice and information |
Norfolk County Council tries to help disabled people live a life which is as full and as independent as possible.
See also C.
|
| Drainage and sewerage |
Anglian Water manages the main sewers, while road/street surface water gullies are maintained by Norfolk County
Council. Private drains are the responsibilty of individual householders.
|
| Dumped rubbish |
District councils deal with reports of flytipping and abandoned cars.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP)
Other District Councils |
| E |
| Economic development |
Together with the district councils, Norfolk County Council's Economic Development Unit is part of
the Shaping the Future partnership, which aims to develop Norfolk's economy.
Norfolk County Council: 0844 800 8013
Great Yarmouth Borough Council: 01493 846108
Borough Council of King's Lynn and West Norfolk: 01553 616283
Other District Councils |
| Enviromental health |
See Abandoned vehicles, Air quality,
Animal licences, Beach safety,
Commercial waste disposal, Conservation,
Contaminated land, Dumped rubbish,
Emergency planning, Entertainment (licences),
Flyposting, Food safety,
Garden refuse collection, Graffiti removal,
Grass cutting (garden maintenance), Health and safety at work,
Home improvements, Houses in multiple occupation and lodgings,
Litter, Noise,
Parks and gardens, Pests and pest control,
Public toilets, Recycling (kerbside collection),
Refuse collection, Rented housing (private),
Sea and coastal defences, Street cleaning,
Street furniture, Street lighting,
Street trading licences, Water pollution.
Norfolk County Council: 0844 800 8013
Great Yarmouth Borough Council: 01493 846108
Borough Council of King's Lynn and West Norfolk: 01553 616283
Other District Councils |
| Equipment for disabled people |
Norfolk County Council can provide equipment and housing adaptations for disabled people.
Norfolk County Council: 0844 800 8014
|
| F |
| Farming matters and welfare |
Norfolk County Council's Trading Standards team deals with legislation concerning animals and farm crops.
Norfolk County Council: 01603 224400
|
| Faulty goods |
Norfolk County Council's Trading Standards can advise you of your rights when it comes to faulty or unwanted goods.
Working in partnership with Consumer Direct.
Consumer Direct: 08454 040506
|
| Fire regulations and preventions |
For details on fire regulations and fire prevention contact Norfolk County Council's Fire and Rescue Service.
Norfolk County Council: 01603 810351
|
| Flooding |
For the current flooding situation in England and Wales call the Environment Agency's Floodline on
0845 9881 188. You can also report flooding to the Highways area offices (see separate entry).
|
| Flyposting |
You can report flyposting to district councils, who have responsibility for keeping the environment clean
and tidy.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP)
Other District Councils |
| Food safety |
District councils provide advice and support to all food businesses, voluntary groups, charities and members
of the public. They also inspect food businesses and enforce food hygiene legislation.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Footpaths and bridleways |
Norfolk County Council protects the public's right to enjoy Norfolk's 3,700km of public rights of way.
For walks and special routes go to www.countrysideaccess.norfolk.gov.uk
Norfolk County Council: 01603 222770
|
| Fostering |
Find out more about becoming a foster carer from Norfolk County Council's fostering team.
Norfolk County Council: 0800 005 007
|
| Freedom of information |
Advice on making a request under the Freedom of Information Act for information held by a council.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846132
Borough Council of King's Lynn and West Norfolk: 01553 616512
Other District Councils |
| G |
| Garden refuse collection |
You can compost your garden waste at home or take it to one of Norfolk County Council's recycling centres.
Some district councils will collect garden waste for a fee. Norfolk County Council offers advice on how
to reuse and recycle waste.
Norfolk County Council: 0844 800 8004
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01553 776676
Other District Councils |
| Graffiti removal |
You can report graffiti on public property to your district council.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP)
Other District Councils |
| Grass cutting (garden maintenance) |
District councils are responsible for grass cutting in parks and gardens.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP)
Other District Councils |
| Grass cutting (highway verges) |
Grass cutting of highway verges is part of Norfolk County Council's highway maintenance.
See Highways area offices
|
| Gritting |
Norfolk County Council treats roads in Norfolk apart from Norwich (City Council) and trunk roads
(Highways Agency). We can't grit every road in the county so you always need to take care when driving in
icy conditions. You can check gritting routes and report a problem online at www.norfolk.gov.uk
See Highways area offices
|
| H |
| Health and safety at work |
District councils enforce work-related health and safety legislation in non-industrial premises.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Highways |
As the highway authority for Norfolk, Norfolk County Council is responsible for the management and maintenance
of roads, apart from the trunk roads which are managed and maintained by the Highways Agency, and roads
in the City of Norwich, which are managed by Norwich City Council. See H.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Highways area offices |
You can contact one of Norfolk County Council's Highways area offices about anything to do with Norfolk's roads:
potholes and damaged pavements, fallen trees, road drainage or flooding problems, verge maintenance and
seasonal grass cutting, winter gritting, safety and traffic management. But remember the Highways Agency
deals with trunk roads, the A47, A11, A12 and roads in the City of Norwich, which are managed by
Norwich City Council.
North area office: 01263 738300
South area office: 01603 819800
West area office: 01553 778000
Norwich City: 01603 212212
Highways Agency 08457 504030
|
| Historic buildings |
Norfolk County Council works with many other organisations, including district councils, to
safeguard the unique quality of the county's historic buildings, monuments and places. See
also Conservation.
Norfolk County Council: 01603 222705
|
| Home improvements |
District councils can provide grants for some home improvements.
Great Yarmouth Borough Council: 01493 846371
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Home improvements for older people |
Norfolk County Council and some district councils can help older people with home improvements
and repairs to help them live safely at home for longer.
Norfolk County Council: 0844 800 8014
Great Yarmouth Borough Council (Safe at Home scheme): 01493 846193
Borough Council of King's Lynn and West Norfolk: 01553 616677
Other District Councils |
| Homelessness |
District councils provide support and advice for homeless people.
Great Yarmouth Borough Council: 01493 846476
Borough Council of King's Lynn and West Norfolk: 01553 616675/616200
Other District Councils |
| Houses in multiple occupation and lodgings |
District councils enforce legislation relating to the proper management, repair and the safety
of people living there.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Housing benefit |
Contact your district council to see if you're entitled to housing benefit.
Great Yarmouth Borough Council: 01493 846291
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Housing with care |
Norfolk County Council's Adult Social Services department works with partners to develop Housing
with Care schemes across the county.
Norfolk County Council: 0844 800 8014
Other District Councils |
| L |
| Land Charges |
A Land Charges search is usually performed when buying or leasing land or property. A solicitor
will usually request a search for a buyer using standard forms submitted to the district council.
Personal searches for highway matters may be made directly to Norfolk County Council for a fee.
Norfolk County Council: 0844 800 8020
|
| Learning difficulties |
The NHS in Norfolk and Norfolk County Council, together with other organisations, are committed
to improving services for people with learning difficulties.
Norfolk County Council: 0844 800 8014
|
| Leisure |
All our councils host a range of sporting and cultural activities for people of all ages. See
also Arts and entertainment venues, Tourism (marketing and events).
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council:
Arts and culture: 01493 846550
Sport and recreation: 01493 846354
Borough Council of King's Lynn and West Norfolk:
Lynnsport 01553 818001
Oasis Leisure Centre, Hunstanton 01485 534227
Downham Market Leisure Centre 01366 386868
St James' Swimming Centre, King's Lynn 01553 764888
Other District Councils |
| Libraries |
Norfolk County Council has 46 libraries across the county, lending books, DVDs, CDs and PlayStation
games and we also provide free internet and computer access. We also have a network of mobile
libraries - please see the entry under Mobile libraries. You can check the catalogue, renew your books
and join up online.
Norfolk County Council: 0844 800 8006
|
| Library book renewal |
You can renew your library books by phone or online.
Norfolk County Council: 0844 800 8006
|
| Litter |
You can report litter to the district councils.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP)
Other District Councils |
| M |
| Markets |
For more information on local markets, contact your district council.
Great Yarmouth Borough Council: 01493 846403
Borough Council of King's Lynn and West Norfolk: 01553 616202
Other District Councils |
| Mental health |
Adult Social Services has social workers who can assess your mental health needs.
Norfolk County Council: 0844 800 8014
|
| Mobile libraries |
Norfolk County Council operates 14 mobile libraries that call at over 2,000 stops in the county. We
also operate special mobile libraries that call at sheltered accommodation, hospitals and residential homes.
Norfolk County Council: 01603 222267
|
| Museums |
Norfolk County Council's Museums and Archaeology Service runs museums across the county.
Norfolk County Council: 0844 800 8020
Ancient House Museum, Thetford: 01842 761064
The Bridewell, Norwich: 01603 629127
Cromer Museum: 01263 513543
Elizabethan House Museum, Great Yarmouth: 01493 855746
Lynn Museum, King's Lynn: 01553 775001
Norwich Castle Museum and Art Gallery: 01603 493625
Gressenhall Farm and Workhouse: 01362 860563
Royal Norfolk Regimental Museum, Norwich: 01603 493650
Strangers' Hall, Norwich: 01603 667229
Tolhouse Museum, Great Yarmouth: 01493 858900
Time and Tide, Great Yarmouth: 01493 743930
Town House Museum, King's Lynn: 01553 773450
|
| N |
| Noise |
The district council environmental health teams are responsible for dealing with noise complaints.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| O |
| Older people services |
Every year Norfolk County Council works with partners to care for and support more than 35,000
vulnerable adults in Norfolk, including older people.
Norfolk County Council: 0844 800 8014
|
| P |
| Park & Ride |
Norwich's Park & Ride services are run by Norfolk County Council. You can buy a season ticket online.
Norfolk County Council: 0844 800 8003
|
| Parks and gardens |
District councils manage public parks and gardens in their areas.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP), 01553 780761
Other District Councils |
| Pests and pest control |
District council pest control officers deal with pests (such as rats and wasps) that are harmful to
public health and well-being at homes and businesses.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Planning |
Both district councils and Norfolk County Council deal with planning applications, appeals and
enforcement. For most proposals, including residential applications, contact your district council.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846169
Borough Council of King's Lynn and West Norfolk: 01553 616698
Other District Councils |
| Playgrounds |
Play facilities include playgrounds, skate parks and outdoor play areas. Children's play areas
are provided by a variety of agencies including district councils, town and parish councils and
voluntary organisations.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 500 2532687 (0500 CLEANUP), 01553 7807610
Other District Councils |
| Population and demographics |
Norfolk County Council provides a wide range of information including 2001 Census data, boundary
maps, population projections, indices of deprivation and historic populations.
Norfolk County Council: 0844 800 8020
|
| Property services |
Many district councils own industrial and commercial land and buildings that
are available for business use.
Great Yarmouth Borough Council: 01493 846535
Borough Council of King's Lynn and West Norfolk: 01553 616272
Other District Councils |
| Public toilets |
The district councils are responsible for maintaining public toilets in their areas.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP), 01553 780761
Other District Councils |
| R |
| Recycling (kerbside collection) |
District councils offer recycling collection services, but household waste that can be recycled can
also be taken to Norfolk County Council's recycling centres around the county. You can also contact
Norfolk County Council for tips on how to recycle your waste.
Norfolk County Council: 0844 800 8004
Great Yarmouth Borough Council: 01493 846441
Borough Council of King's Lynn and West Norfolk: 01553 776676
Other District Councils |
| Recycling centres |
There are 20 recycling centres around Norfolk.
Any Norfolk resident may use the sites to dispose of household waste from the home they are
living in. Waste will not be accepted from an employee of the householder or from tradespeople.
Businesses cannot use the sites to dispose of waste or recyclable materials. Go to
www.norfolk.gov.uk/recycling
for more advice on recycling and what you can and can't take to recycling centres.
Ashill Recycling Centre
Swaffham Road
Ashill
IP25 7BT |
Bergh Apton Recycling Centre
Wellbeck Road
Bergh Apton
Norwich
NR15 1AU |
Blackborough End Recycling Centre
Mill Drove
Middleton
King's Lynn
PE32 1SW |
Caister Recycling Centre
Pump Lane
Caister-On-Sea
Great Yarmouth
NR30 5BE |
Docking Recycling Centre
Docking Common
Fakenham Road
Docking
Fakenham
PE31 8NW |
Heacham Recycling Centre
Chalkpit Road
Heacham
King's Lynn
PE31 7JE |
Hempton Recycling Centre
Helhoughton Road
Hempton
Fakenham
NR21 7DY |
Ketteringham Recycling Centre
Station Road
Ketteringham
Wymondham
NR9 3AZ |
King's Lynn Recycling Centre
Horsely Fields
Industrial Estate
King's Lynn
PE32 5DD |
Mayton Wood Recycling Centre
Little Hautbois
Coltishall
NR12 7JX |
Mile Cross Recycling Centre
Swanton Road
Norwich
NR2 4LH |
Morningthorpe Recycling Centre
Mill Road
Morningthorpe
Long Statton
NR15 2ST |
Sheringham Recycling Centre
Holt Road East Beckham
Sheringham
NR26 8TS |
Snetterton Recycling Centre
Snetterton Heath
Snetterton
NR16 2JU |
Strumpshaw Recycling Centre
Stone Road
Strumpshaw
Norwich
NR1 34H |
Thetford Recycling Centre
Burrell Way
Thetford
IP24 3RW |
Wells Recycling Centre
Warham Road
Wells-next-the-Sea
NR23 1NE |
Wereham Recycling Centre
Crimplesham Road
West Dereham
PE33 9DX |
Worstead Recycling Centre Sandy Hills
Old Yarmouth Road
North Walsham
NR28 9LX |
Wymondham Recycling Centre
Strayground Lane
Wymondham
NR18 9NA |
|
| Refuse collection |
The district councils are responsible for collecting household refuse. Many will also
help you dispose of bulky items for a fee.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01553 776676
Other District Councils |
| Refuse disposal |
Norfolk County Council is responsible for disposing of waste once it has been collected by district councils.
Norfolk County Council: 0844 800 8004
|
| Registration of births, deaths, marriages and civil partnerships |
Norfolk County Council runs 10 register offices and the Registration Service is responsible
for registering births, deaths, marriages and civil partnerships.
Norfolk County Council: 0844 800 8020
|
| Rented housing (private) |
District councils can require landlords to keep their homes in a good state of repair.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils |
| Residential homes |
Norfolk County Council runs a number of residential homes.
Norfolk County Council: 0844 800 8014
|
| Road safety |
Norfolk County Council's road safety team is committed to cutting the number of deaths and
serious injuries on our roads. Call for details of driver development courses, cycle training,
advice for horse riders and much more.
Norfolk County Council: 01603 223348
|
| Roadworks |
See Highways area offices or Norfolk County Council's regularly updated list of roadworks at
www.norfolk.gov.uk/roadworks
|
| S |
| Schools |
Norfolk County Council is the local education authority for 452 schools in Norfolk.
Norfolk County Council: 0844 800 8001
For school transport: 0844 800 8003
|
| Sea and coastal defences |
Several authorities have responsibility for coastal defences, including the Environment Agency.
Norfolk County Council: 0844 800 8020
Great Yarmouth Borough Council: 01493 846466
Other District Councils Environment Agency (incidents): 0800 807060
Environment Agency (information): 08708 506506
|
| Sensory Support Unit |
Norfolk County Council's sensory support unit assists people with a hearing and/or visual impairment.
Norfolk County Council: 0844 800 8014
|
| Special educational needs |
Norfolk County Council provides appropriate help and support within local mainstream schools wherever possible.
Norfolk County Council: 0844 800 8001
|
| Sports development |
District councils may have funding available to clubs for sports development. Norfolk County Council
is a member of the Norfolk Sports Partnership, which includes Sport England, district, borough and city
councils and other organisations interested in developing sport and physical activity. Find out more at
www.norfolksportsalliance.co.uk
Norfolk County Council: 01603 727885
Great Yarmouth Borough Council: 01493 846446
Borough Council of King's Lynn and West Norfolk: 01553 8180151
|
| Street cleaning |
District councils may have funding available to clubs for sports development. Norfolk County Council
is a member of the Norfolk Sports Partnership, which includes Sport England, district, borough and city
councils and other organisations interested in developing sport and physical activity. Find out more at
www.norfolksportsalliance.co.uk
Great Yarmouth Borough Council: 01493 846846
Environmental rangers: 01493 846478
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP), 01553 780761
Other District Councils |
| Street furniture |
District councils are responsible for day to day care and upkeep, but as the highways authority,
Norfolk County Council needs to give permission for new street furniture, such as benches,
shelters and signs.
Norfolk County Council 0844 800 8008
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 0500 2532687 (0500 CLEANUP), 01553 780761
Other District Councils |
| Street lighting |
If you wish to report a broken streetlight, illuminated sign or vehicle activated sign, please contact
Norfolk County Council.
Norfolk County Council 0844 800 8008
|
| Street numbering and naming |
District councils deal with street numbering and naming.
Great Yarmouth Borough Council: 01493 846432
Borough Council of King's Lynn and West Norfolk:
Street numbering: 01553 616241
Street naming: 01553 616297
|
| Street trading licences |
The district councils issue street trading licences.
Great Yarmouth Borough Council: 1493 846201
Borough Council of King's Lynn and West Norfolk: 01553 616600
Other District Councils |
| Student support service |
Norfolk County Council's student support assesses if you are eligible to receive financial support
for courses of Higher Education at universities and colleges throughout the UK.
Norfolk County Council: 0844 800 8001
|
| T |
| Taxi and minicab licences and taxi ranks |
District councils deal with licences and taxi ranks.
Great Yarmouth Borough Council: 01493 846201
Borough Council of King's Lynn and West Norfolk: 01553 616600
Other District Councils |
| Tourism (marketing and events) |
Contact your district council.
Great Yarmouth Borough Council: 01493 846340
Borough Council of King's Lynn and West Norfolk: 01553 616643
Other District Councils |
| Tourist Information Centres |
District councils run some Tourist Information Centres, sometimes in partnership with Norfolk County Council.
Great Yarmouth Borough Council: 01493 846345
Borough Council of King's Lynn and West Norfolk:
Downham Market: 01366 383287
Hunstanton: 01485 532610
King's Lynn: 01553 763044
Other District Councils |
| Trading standards |
Norfolk County Council's Trading Standards team ensures high standards of trade in Norfolk by
empowering and protecting consumers and businesses. We provide business information and advice
services. See also Faulty goods,
Consumer advice and protection.
Norfolk County Council: 0844 800 8013
|
| Traffic management |
Norfolk County Council is the highway authority in Norfolk and is responsible for traffic management
on the public roads with exception of trunk roads and roads in Norwich City.
See Highways area offices
|
| Travellers |
Norfolk County Council's Travellers' Liaison Officer works with travelling and settled
communities. We have five authorised sites and we are part of the Norfolk Gypsy and
Traveller Liaison Group (GTLG), which develops sites and services for these communities.
Norfolk County Council: 01603 222473
|
| Tree management |
To report any problems/issues with trees affecting the highway, please contact your local
Norfolk County Council Highways area office.
See Highways area offices
Norfolk County Council: 01603 222473
|
| Tree preservation |
Anyone wishing to carry out work on a tree that is the subject of a Tree Preservation Order,
or is in a conservation area, needs to contact their district council.
Great Yarmouth Borough Council: 01493 846422
Borough Council of King's Lynn and West Norfolk: 01553 616386
Other District Councils |
| V |
| Volunteering |
Do you want to do something totally different from your 'day job'? Not sure how to find out what the
opportunities are or what is involved? Anyone interested in finding out how they can get involved
with volunteer work to suit them can log onto www.norfolkvolunteers.org or call 0845 838 2848.
|
| W |
| Water pollution |
The Environment Agency is the regulatory authority, but the district councils also have a watching brief.
Great Yarmouth Borough Council: 01493 846478
Borough Council of King's Lynn and West Norfolk: 01553 616200
Other District Councils Environment Agency (incidents): 0800 807060
Environment Agency (information): 08708 506506
|
| Wheelie bins |
District councils are responsible for wheelie bins.
Great Yarmouth Borough Council: 01493 846846
Borough Council of King's Lynn and West Norfolk: 01553 776676
Other District Councils |
| Y |
| Young people leaving care |
Norfolk County Council has a range of duties and responsibilities to prepare and help young people
to leave our care. Our Leaving Care teams work closely with many other agencies.
Norfolk County Council: 0844 800 8014
Borough Council of King's Lynn and West Norfolk: 01553 776676
Other District Councils |
| Your Norfolk |
Norfolk County Council's quarterly magazine for all residents.
Norfolk County Council: 0844 800 8020
|
| Youth and Community Service |
The Norfolk Youth and Community Service works with young people, primarily those aged 13-19,
enabling them to make informed choices and achieve their potential.
Norfolk County Council: 0844 800 8001
|
